Support


Support
We have 2 levels of support. Your enquiries are handled in the following priority:

1.EZi Support We focus on answering your questions quickly and easily using e-mail. It is monitored constantly by 95% of our staff who respond quickly and professionally. On an average, we have an answer to your question within 2 hours day or night. 

2. Telephone support - In case your enquiry is urgent, you are welcome to call us on the number below. Please note however, that the enquiry will be passed on to e-mail response team:
03 6267 9107



Bank Details
Bank of Melbourne Balaclava Branch, Carlisle Street Account name
EziHosting Pty Ltd
BSB # - 033-169
Acc. # - 22-6305

Business Registration Numbers
ABN - 47 097 040 849
ACN - 097 040 849

Offices
EZiDomains, a division of EZiHosting Pty Ltd has offices in Sydney, Melbourne, Canberra, Hobart and Amsterdam

Postal Address
Ezi Hosting Pty Ltd
2041 Channel Highway,
Electrona Tasmania 7054




Other enquiries
If you require help and feel you have exhausted all other avenues to resolve your issue, then I personally invite you to call me on 1800 112270. I will endeavour to assist or have one of my senior partners follow up on your request.

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I encourage feedback at all levels and if you feel you have a issue that I personally can help you with, then I will -guaranteed.

Paul Bamber - SEO